In The Paradox of Choice, Barry Schwartz writes that too many choices can actually be a bad thing.
Let’s say Ted to buy a new television. He walks into his local Buy More and is confronted not with two or three tvs, but with a wall of options. Now, he knew he wanted a new flat-panel. He knew what size he wanted. He even had an idea of price. But now he has to choose between plasma and LCD. He needs to decide whether he wants a screen refresh rate of 60Hz or 120 Hz. He even has to choose between models by Samsung, Sharp, LG, Sony, Panasonic, Insignia, Toshiba, Westinghouse, Dynex, Philips, Hitachi, Mitsubishi, Pioneer, HP, and Magnavox!
Faced with those decisions, Schwartz says that someone like Ted – with cash in hand – is more likely to make no decision at all. Rather than pick something, he’ll wait – thinking he needs more time to figure it out. Amazingly, studies have also shown that more options usually also means more regret. Ted may eventually get that perfect television for his needs, but he had to turn down many more. What if there was another one in that mix that was more perfect?
The truth is that most of the time we complicate things as leaders – particularly in church, where we want to offer something for everyone. But the truth is – simple wins.
Three ways simple wins:
SIMPLE WINS IN COMMUNICATION
Does your vision or plan pass the napkin test? Can you explain it by writing or drawing something on a napkin over a drink at Starbucks? Can you explain your purpose – or your discipleship process – or your ideas for reaching a city – in a sentence or two?
Some churches have pages of visions and values, but no one “gets” them enough to be able to explain them to others. A simple focus is more likely to stick. And before anything else can happen, an idea has to stick.
SIMPLE WINS IN ACTION
Maybe people understand an idea. What’s next? Simple makes the first steps easy. There’s no “decision paralysis” like with the television purchases.
Let’s say you’re looking at the core building blocks for a church. How many things are you going to do as a body? Will you have four different types of small groups, Sunday school classes, Wednesday night gatherings, Sunday night events, and more? Or will you say that the three things you do as a church are (some forms of) worship, community, and mission. Worship together. Get involved in a group where you can learn about God and apply that knowledge. And serve the community through your gifts and passions.
A simple vision or message levels the playing field. It lets someone know that “these are the two or three things I need to do right now. These are the three things I need to continually embody in my life.”
If I’m supposed to do one thing, I’ll probably start. If I need to do 12, I’ll spend all my time deciding where I should start and what’s most important.
SIMPLE WINS IN REPRODUCTION
Let’s say you’re looking at how small groups are structured. You can have a complicated leadership structure with multiple curriculum options and multiple styles. You can offer training classes and trained facilitators. You can set certain ways things should be done. But eventually, the systems can bog down the process.
What happens when you simplify it where anyone can lead? What if the focus is on a structure of mentors instead of a structure of processes? What if each group got together, studied the Bible, asked basic questions of the text, and worked to apply it to their lives? Every week. And repeat. Suddenly, if a leader moves, someone else knows what they’re doing and can pick it up. If a group gets too big, it’s easy to send a few people to start something new.
The same thing works with churches. The more we make it about the Sunday show, the less likely we’ll start more churches. It just takes too much work, specific talent, and resources. But if church is more about a community worshiping and following God in mission, then that’s something anyone can be a part of and a lot of people can help lead.