Seth Godin points to a story about a woman, her mom, and some shoes from Zappos.
It’s impressive – especially from a business. Here’s the question I’m left with. Do the people I’m working with (church, business, etc.) have the authority and to ability to help people out when it matters?
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I have been on the side where I have had my hands tied by the church before…it is not fun…so I hope to always let that freedom be there in the areas I can!